Returns & Exchanges
At Yappy, we want you to love your new look, which is why we offer a 30-day hassle-free return policy for all unworn apparel with original tags attached. Whether the fit isn't right or you've changed your mind, we are here to make the exchange or refund process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging, ensuring all clothing tags are intact and the garment is in its original, unworn condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided via the portal, then securely attach it to the outside of your return package.
- 4.Drop Off and Track
Drop off your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.